Post by account_disabled on Jan 30, 2024 9:56:07 GMT
It is indisputable that the technological evolution of the internet has brought major changes to society, mainly revolutionizing the way of access (social networks, WhatsApp, etc.) and exchange of information between individuals. By bringing this topic to consumer relations, society now has greater access to its rights provided for in the Consumer Protection Code, whether against companies, industries or suppliers in general. However, we often come across consumers exercising this right in a distorted way, especially through comments or criticism on the internet, which has an incalculable level of exposure.
In this way, due to the internet, comments Buy Phone Number List propagated by consumers when they purchase a certain product or service, whether via social networks or complaint sites, have come to have devastating power, leading a company's image to greatness or ruin. However, the right to complain about a product or service must be restricted to what actually occurred and cannot be used to offend the company. In this step, despite the fact that the Federal Constitution, in its article 5, section IX [1] , enshrines freedom of expression, the extrapolation of the right to complain by the consumer, denigrating the image and honor of the company, inevitably generates a negative repercussion in the world of business.
The right to freedom of expression is not an unrestricted right, for this reason, it must be exercised responsibly and in line with other rights, especially the right to honor and good image, and cannot be used as an instrument to denigrate or tarnish the honor of others. The right to express one's thoughts cannot result in an offense to the credibility and reputation of others, and must respect the limits established in the Constitution itself, in its article 220 [2] . Hence, the abuse of language in demonstrations broadcast on the internet against companies goes beyond the right to express thoughts to characterize an offense against objective honor, consequently configuring it as an illicit act, subject to reimbursement/compensation, as established in article.
In this way, due to the internet, comments Buy Phone Number List propagated by consumers when they purchase a certain product or service, whether via social networks or complaint sites, have come to have devastating power, leading a company's image to greatness or ruin. However, the right to complain about a product or service must be restricted to what actually occurred and cannot be used to offend the company. In this step, despite the fact that the Federal Constitution, in its article 5, section IX [1] , enshrines freedom of expression, the extrapolation of the right to complain by the consumer, denigrating the image and honor of the company, inevitably generates a negative repercussion in the world of business.
The right to freedom of expression is not an unrestricted right, for this reason, it must be exercised responsibly and in line with other rights, especially the right to honor and good image, and cannot be used as an instrument to denigrate or tarnish the honor of others. The right to express one's thoughts cannot result in an offense to the credibility and reputation of others, and must respect the limits established in the Constitution itself, in its article 220 [2] . Hence, the abuse of language in demonstrations broadcast on the internet against companies goes beyond the right to express thoughts to characterize an offense against objective honor, consequently configuring it as an illicit act, subject to reimbursement/compensation, as established in article.